Tuesday, August 20, 2019
Globalisation Effects on Trade
Globalisation Effects on Trade Globalisation is a real phenomenon of the new world system which has a powerful force in determining the world future image. Its dimensions vary from economic, political, social, and cultural applications. The term can be defined as a transforming process that converts local transactions and deals into global ones. This conversion results in increasing cross border trade, investment, tourism and cultural exchange. By applying principles of globalisation, several positive and negative effects have arisen today. This essay will discuss three means of globalisation, where the first two have mainly positive aspects and the next one has negative aspects. Then, the essay will evaluate these aspects that accompany globalisation. The first mean is that the multinational companies and organisations of rich countries are brought to poor and developed countries. This movement provides countries with extra employment opportunities for both genders and contributes the governmental efforts in fighting unemployment. In addition, it has liberated people from the strong bond to their own customs that refuse coping with other nationalities through exporting jobs and business deals. In other words, the enhancement of multiculturalism in global village makes womens work necessary for all countries. Surprisingly, females were struggling with their entire lives to have equality with men especially in closed environments where Saudi Arabia is a case of point. Nowadays, Saudi women make up a large volume in the labour force of the country and share the development of Saudi Arabia. The equality between sexes in jobs opportunities resulted from multinational companies has been expanded for higher payments, job satisfaction, se lf confidence and independence. As a result, some individuals become able to establish families and have their own house at the end of the age twenties. With more freedoms and opportunities, people can receive more income and improve their standard of living. In addition, presence of global goods over the shelves in the marketplace next to local ones shows the differences between products in terms of quality, price, size and shape. Today, most countries can export and import products in the global village. Manufacturers are motivated to produce the best merchandises with good quality and reasonable price. Moreover, global trade creates competitive environment between companies. Customers become more convenient and well satisfied with cross border services. They can share interests and brands of other nations. For instance, Egyptians can enjoy eating McDonald meals and drive Mercedes cars as similar to Americans and Germans. According to Buckley (1998) Global trade can strengthens the relations between nations and makes wars less likely to occur. To sum up, global brands seem to unit nations and make them dependant upon each other. According to the first two means, globalisation promotes business movement and global trade which both carry enormous benefits to societies. But on the other hand, TV broadcasting has serious effects on individuals. The third example of globalisation is the broadcasting of hundreds TV channels to all viewers around the world. TV has abundant amounts of unacceptable levels of sex and violence channels that cause harm to viewers. This content is extremely damaging for youth because they might apply what they have seen and commit crimes. Furthermore, some teenagers become more aggressive and involved in organized crimes. Also, group of adults are encouraged to have sex outside of marriage which has led to social and health problems. For example, it is proven that the cause of auto immune deficiency disease is mainly due to the multi sexual relations outside of marriage. In fact, the erosion in the values of a community will cause greater social problems in the future. It is obvious that making business in other countries will increase the overall national profits and will bring technologies to the targeted ones. Investments in developed countries have shown radical changes that attract tourists. Dubai city is a vivid example that proves the success of business movement between countries. Global trade of goods and services can cause significant reduction in prices and enable limited income people to buy them. Also, it will take little time to purchase a product from global village. Sharing interests and goods between nations may enhance peace and harmony. On the other hand, if the intensity of violence and sex on TV channels continues, there will be more criminals in societies. Governments may build new prisons to accommodate increasing numbers of offenders. In conclusion, this essay has discussed the main positive effects of companies investments in developed countries and the application of global trade, where the first represents a mean of globalisation that creates benefits such as, new job opportunities, higher payments, job satisfaction and independence. Global trade increases exports and imports between countries and enables people to share brands. It gives customers the freedom to buy favourable products. The essay has discussed negative effects of broadcasting TV channels. Violence and sex content increases crimes in societies. Such practices result in sever diseases and social problems. Some individuals have acquired aggressive behaviours and others become criminals.
Monday, August 19, 2019
A Good Man is Hard to Find by Flannery Oââ¬â¢Connor :: Essays on A Good Man Hard Find
Inâ⬠A Good Man is Hard to Findâ⬠there are many factors that can be the theme. The theme can be about a family as a whole that lacks love for the grandmother, or about a family that goes on a trip that wound up having an accident, which puts them at the wrong place at the wrong time. Both of these themes are obvious to any reader, but it does not quite seem to match this authorââ¬â¢s depth style way of writing. In a brief write up on Flannery Oââ¬â¢Connor, it says ââ¬Å"Oââ¬â¢Connor is a moralist, she focuses an uncompromising moral eye on the violence and spiritual disorder of the world.â⬠By knowing this about the author Oââ¬â¢Connor we can look deeper into this story and find morals of two characters as the theme. The two characters are the Grandmother and the Misfit. Even though they are both different as night and day, they both have morals and stands by their morals no matter what. à à à à à Even though the Grandmother shows to be a victim of rudeness, hostile statements, and dangerous situations, she still stood by her morals regardless of the situations. In the first paragraph, the grandmother is a victim of her grandchildren and at the end, she is a victim of a murderer who ironically is much nicer to her than her own grandchildren! It is easily observed that the grandmotherââ¬â¢s morals involve making her environment as pleasant as her personality. At the beginning, you can see how the grandchildren are making hostile comments towards the grandmother about going on the trip with them. As she sits in the back seat with the hostile children instead of allowing them to ruin her mood, she decides to point out the ââ¬Å" interesting details of the scenery- stone mountainââ¬â¢s; the blue granite, the brilliant red clay banks slightly streaked with purpleâ⬠â⬠¦. (pg 199). At the end while a victim of a murderer the grandmother still tried to make some good out of the situation. ââ¬Å"Ainââ¬â¢t a cloud in the skyâ⬠he remarked. ââ¬Å"Yes it is a beautiful dayâ⬠said the grandmother. ââ¬Å"Listen you shouldnââ¬â¢t call yourself misfit because I know youââ¬â¢re a good man at heart. I can just look at you and tell.â⬠The grandmother said (pg 205). As stated earlier the grandmother was dedicated to keeping her moral of making her environment as pleasant as her personality! à à à à à Although the Misfit is a ââ¬Å"murdererâ⬠, he also has morals.
The Awakening: Concepts of Morality :: essays research papers
The Awakening: Concepts of Morality à à à à à The novel The Awakening, of which the author is Kate Chopin, drags its readers down into a poor mentality. The reader is shown how morals are scarcely used in common ordinance by Mrs. Pontellier. The reader is thrown from one incident of insubordination in a quarrel with Mr. Pontellier into her neglect for her children and then is heaved into Mrs. Pontellierââ¬â¢s obsessive nature as an adulteress. à à à à à Any insight into Mrs. Pontellierââ¬â¢s too-free-spirited nature would have oneââ¬â¢s insides turn opposite of Godââ¬â¢s Will. From the beginning of the book, the reader sees that Mrs. Pontellier is irrational, self-obsessed, and perhaps intolerable. This image is brought on by her insistent attitude that she must have everything in the manner that she desires. Her insubordination in this society would have the denizens of the time returning quite spiteful glances at Mrs. Pontellier. A quote to help one picture the ill-willed persistence carried by Mrs. Pontellier was mentioned when the book summarizes her emotions: ââ¬Å"She perceived that her will had blazed up, stubborn and resistant. She could not at that moment have done other than denied and resisted (P.31).â⬠Her insistent attitude also made her self-righteous and neglectful of other persons. à à à à à In other ways, Mrs. Pontellierââ¬â¢s morality led to a dreadful deceit of her own children. Her self-righteous mindset was damaging to her childrenââ¬â¢s vitality. The ways that she treated the children were full of neglect. As in a certain night, Mr. Pontellier returned home from work to find that one of his children had a fever. Mrs. Pontellier refused to look at the child because she stated that ââ¬Å"He had gone to bed perfectly well . . . and nothing had ailed him all day (P.5).â⬠Mr. Pontellier knew that his child had a fever, but could do nothing about it, and was left to ponder that his wife was a habitual neglecter of their children. He told her this and she did nothing. As a neutral detail, Mr. Pontellier had no idea what his beloved wife had on her mind. à à à à à In Mrs. Pontellierââ¬â¢s mind hovered the ever-present thought of another man, other than her husband. During most of the story, the man that Mrs. Pontellier fancied was Robert. Robert was an intriguing man that she met during the summers that were spent at Grand Isle. She had always been fond of the man, but he showed her little interest out of respect for her marriage.
Sunday, August 18, 2019
Robert Crandall :: essays research papers fc
Leadership in Aviation American Airlines was under Robert Crandall's leadership from 1980, when he was named president and later chairman, until he retired in 1998. He possesses characteristics like intelligence, character, ability, and desire, all of which is needed to get things accomplished through people. American Airlines was transformed from a small, domestic carrier to one of the world's leading airlines with the largest jet fleet worldwide. American led the airline industry in the 1990's in revenues and operating income, and its parent company, AMR Corporation, was one of the top Fortune 500 companies under Crandallââ¬â¢s reign. Raised in Rhode Island, Robert Lloyd Crandall graduated from his stateââ¬â¢s university and the University of Pennsylvania's Wharton Business School. He worked as a regional credit supervisor for Eastman Kodak and later, headed the computer programming division at Hallmark Cards. In 1966, he joined TWA (TransWorld Airlines) as assistant treasurer. He briefly left the airline industry in 1972 to become senior financial officer at Bloomingdale's Department Stores, but returned the next year when American made him its senior Vice President of Finance (Robert L. Crandall: Official Biography). From there, Mr. Crandall advanced to president. During his 18-year tenure as head of American Airlines, Robert Crandall and his self-empowered team formulated many of the innovations that helped to revolutionize the airline industry after deregulation, when many competitors went bankrupt. American was the first to recognize the value of filling empty seats with discounted tickets now known as "Super Saver Fares." These tickets offered deep discounts for advance-purchase tickets and outsold cheap charter competition. He was also quick to see the importance of restructuring and building a route system around central hub airports to which many airlines still use today. To keep American Airlines on top of the industry, one of Crandall's visions was to accelerate the company's efforts into the rich overseas markets. By tapping into voids created by Pan Am, Eastern Air, Braniff Intââ¬â¢l and TWA, Mr. Crandallââ¬â¢s ambition acquired promising overseas routes to Asia and Europe, and Latin America. Perhaps Robert Crandall's greatest contribution to the success of American Airlines was his vision in propelling the SABRE Group from an internal division of the company to one of the world's largest, privately owned computer networks. Conceived in 1959, the Semi-Automatic Business Research Environment served as an internal link between American's offices and ticket counters to help track reservations. When talks aimed at developing an industry-wide reservation system, broken down between travel agents and major carriers in the mid-1970ââ¬â¢s, Crandall successfully marketed his airline's computer system throughout the world.
Saturday, August 17, 2019
The History of the Boston Massacre
I was interested in the Boston Massacre and found many testimonies and other primary resources there. However, as I read through I was intrigued by a comment in my readings about Captain Thomas Prestonââ¬â¢s ââ¬Å"London Letterâ⬠. In Prestonââ¬â¢s letter to London, he intended only Londoners to read it and when the article was later published in the Boston Gazette it added annoyance to the already frustrated public in Boston. I was now, intrigued and determined to find Captain Prestonââ¬â¢s newspaper article. I, then, asked for help from the research and technology desk.They guided me through the library database to find a website called American Historical Newspapers. They had many articles from 1700-1850 and I was able to find the actual article, with Captain Prestonââ¬â¢s recollection of the ââ¬Å"unhappy affairâ⬠(Prestonââ¬â¢s quote), posted in the Boston Gazette from June 25th 1770, as well as, the original letter to London first published, in April 2 8th, in the London newspaper the Essex Gazette. Originally this article was a letter sent by Captain Thomas Preston, to London intended for ââ¬Å"His Majestyâ⬠the king. The letter was delivered to the Essex Gazette, a London newspaper, and printed in April 28th 1770.Captain Preston produced this account of what came to be known as the Boston Massacre, after being jailed and accused of ordering his men to ââ¬Å"fire on a crowd of angry townspeopleâ⬠. Two months later, (the amount of time it takes to get to America from London by ship) the Boston Gazette published Captain Prestonââ¬â¢s article under the headline, ââ¬Å"A Narrative of the Late Transactions at Boston. â⬠During the trial of Captain Preston and his soldiers, copies of ââ¬Å"A Narrative of the Late Transactions at Bostonâ⬠began to circulate around Boston and surrounding areas.Captain Prestonââ¬â¢s descriptions of the events were biased and unsympathetic to the townspeople, painting a pictur e of the soldiers trying to do their job and the townspeople not abiding and being ââ¬Å"unrulyâ⬠and ââ¬Å"abusiveâ⬠. Captain Preston declares that leading up to the incident the townspeople had increasingly ââ¬Å"provoked and abused the soldiersâ⬠. Furthermore, Preston explains that an informant had warned him that there was a ââ¬Å"mobâ⬠of angry townspeople that were planning to storm his soldierââ¬â¢s barracks ââ¬Å"carry off a soldier and murder himâ⬠.Preston goes so far as to pin the guilt of giving the order to shoot by yelling ââ¬Å"fire, fireâ⬠on members of the ââ¬Å"unruly mobâ⬠and assures the reader that he was yelling ââ¬Å"donââ¬â¢t fireâ⬠. Captain Preston never deviates from the staunch defense of his innocence and the threat to himself and his soldierââ¬â¢s lives throughout his entire narrative. Prestonââ¬â¢s article being published in the Essex Gazette reveals that he is attempting to rally support for hi s innocence, from not only the king but all of London too. When the Boston Gazette printed the article they did not change the words of Captain Prestonââ¬â¢s letter to London.They instead must have realized their audience, the Boston public, would receive Captain Prestonââ¬â¢s description of the events much differently than the king or the people of London did. However, the Boston Gazette editor does put a negative introduction of the article at the top of Captain Prestonââ¬â¢s letter to London, stating ââ¬Å"how greatly the conduct of the town has been misrepresented. â⬠This quote reveals the stark contrast of interpretation of the letter between the king of England and the Boston public.Both newspapers print the same article but have two completely different audiences with two completely different opinions of the need for British troops in Boston. The American Promise text, uses a more comprehensive approach when explaining the events of the Boston Massacre. The te xt gives more information about the transactions between the Bostonians and the soldiers leading up to the bloodshed on March 5th, 1770. For example, the soldiers are explained as ââ¬Å"grating on the nerves of the Bostoniansâ⬠by conducting drills on the town Common and ââ¬Å"playing loud music on the Sabbathâ⬠, a day of rest and contemplation for the townspeople.Furthermore, during this time, colonists were beginning to assert their independence from England by boycotting trade with the Nonconsumption Agreements in 1768 and the Virginia Resolves in 1765. This period of time in the colonies is glutted with conflict between the uncompromising rule of the monarchy of England and the desire for representation and independence of the colonies. These two aforementioned Captain Prestonââ¬â¢s recollection of the events were, like all peoples point of view, biased and sympathetic to oneself. The Bostonians had a contrasting interpretation of the events.And the textbook seems to collect all of these opinions and present them the best that it can. By reading Captain Prestonââ¬â¢s primary document about the Boston Massacre, one can get a deeper understanding of what his emotional response was to the events. Reading someoneââ¬â¢s opinion of an event draws the reader into the authorââ¬â¢s point of view for a few moments and allows one to begin to understand what it must have felt like for the author. Primary documents have are a great way to step back in time and look at the world through someone elseââ¬â¢s eyes. Someone who has grown up in a different place with different rules and standards.
Friday, August 16, 2019
Ladybird book Essay
Question: How does the poet use language to communicate her sonââ¬â¢s response to reading and how does she convey her own feelings to you?à Answer:à In the poem, the poet shows us about her little genius son who can do everything except for reading. Throughout the description about her sonââ¬â¢s behavior in reading, she conveys to us her frustrated feelings when her son doesnââ¬â¢t have any interest in reading. Firstly, the contrast in 2 aspects which exist inside her son is clearly shown by the first stanza. In 4 first lines of the first stanza, the poet asserts that her smart son can do many things that many other kids canââ¬â¢t do: ââ¬Å"make sculpturesâ⬠, ââ¬Å"fabulous machinesâ⬠, ââ¬Å"solemn adviceâ⬠â⬠¦ The images of a smart and sensible boy is painted beautifully under poetââ¬â¢s pen; only mother who are supremely proud of her son can makes this masterpiece. Here, the use of exaggeration is used to describe the wonderful abilities of poetââ¬â¢s son, which is a leverage to pull the frustration in poetââ¬â¢s feelings up when she said:â⬠but he is slow to readâ⬠. The word ââ¬Å"butâ⬠suggests the changing in tone of the poem from excitement, pride to disappointment. Although her love spend on him is very immense, the difference between adults and childrenââ¬â¢s thinking prevents her from being optimistic consistently about her son:à When I take him on my kneeà with his Ladybird bookà he gazes into the air,à sighing and shaking his headà like an old manà who knows the mountainsà are impassable.à The poet tries to reach her son but his action makes her down; it is a such a drag on her thinking. Listing three verbs which suggests the negative effect, she conveys to us how languid her son is in reading book. Using the simile, poet portrays image of her son like an old, thoughtful man knowing that the mountains are impassable. Facing with book her son is deactivated. Through the first stanza, motherââ¬â¢s feeling goes down from the top to the bottom of a mountain when she told us about her son. The contrast between what her son can do and reading puts her in tumult.à Secondly, as evidence, the second stanza is an infallible description about her sonââ¬â¢s response to words.à He toys with words,à letting them go coldà as gristly meatà At first, he son has a little try on making words become familiar with what he is fancy in but all he can do bring him to a boring world of words. Normally, people canââ¬â¢t so something that it is not strong enough to attract them and in them same case, her son tries in hopeless; he canââ¬â¢t do reading under his motherââ¬â¢s pressure. One more time, the simile is used. It conveys how hard with the poetââ¬â¢s get close to reading like swallowing a tough, chewy meat. His response to reading is completely like the feelings of bird imprisoned in the cage: vain, empty and tedious. Finally, ââ¬Å"the fish are releasedâ⬠; the son is liberated from reading. His feeling is full of beatitude.à a fish returningà to its element,or a white-eyed colt ââ¬â shyingà from the bit ââ¬â who seesà that if he takes ità in his mouthà heââ¬â¢ll never runà quite free again.à He enjoys his freedom like the fish returns to its element. The poet exhaled using this idiom to describe her anxiety when her son became active again after hardcore reading. Here, the mother (poet) seems to find out the inscrutable behavior of her son that makes him fed up with reading. The image of a young male horse suggests the using of metaphor. The poetââ¬â¢s son is forced to read and the freedom is out like the young male horse when he is bound by the bit ââ¬Å"heââ¬â¢ll never run quite free again.â⬠At this point, the poet emphasizes that her son seem to be regenerated after the reading section, which pull her down when she tries her best to help her son.à The poem is written the heart of a mother who spends all her love to him, tries to help him ceaselessly while her son canââ¬â¢t show his positive behavior to reading. It reflects the a difference between the adult perspective and children point of view.
Thursday, August 15, 2019
Effect of Employee Satisfaction of Driving Customer Satisfaction Essay
ââ¬Å"Its common sense when people feel great about the place where they workâ⬠¦ they provide better customer serviceâ⬠Dick Clark, Group leader of Financial services at Monsanto Customer satisfaction is the main aim of every organization running a business everywhere. Various level managers consider the importance of customer satisfaction and try to pass this issue to the lower levels that have direct contact with the customers. Those front-line employees should be satisfied themselves in order to deliver customer value. (bulgarella, 2005). Some researchers and business pioneers went further to include employees as ââ¬Å"internal customersâ⬠whom they seek to satisfy their needs in order to make sure that they will do the same with the external customers (Harrison, 2003) and this highlights the direction towards the study on the employee satisfaction and its factors. In Egypt, employee satisfaction should be one of the most highlighted topics in every business field and should gain wider interest day after day. The emphasis on these kinds of studies will help improve the service standards and, consequently, raises the satisfaction levels of employees and external customers of any organization. From this perspective, the researchers decided to investigate the sense of career development and its effect on employee satisfaction (Research1 or R1). The second part of the research will be devoted to measure the effect of employee satisfaction on delivering customer satisfaction (Research2 or R2). The main research questions are designed as: Q1: How can the sense of career development affect employee satisfaction? Q2: what is the effect of employee satisfaction on customer satisfaction? Hypotheses: H1: Sense of career development has an effect on employee satisfaction. * Components of career development on this research paper are: * Quality of Employees ââ¬ËLives. * Social and economic contribution to society. H2: sense of employee satisfactions affects Customer satisfaction. R1: The relation between sense of career development and employee satisfaction. When the researchers decided to define employee satisfaction, they called back the definition of the word ââ¬Å"satisfactionâ⬠from the dictionary and it was found as ââ¬Å"gratification of an appetite and pleasureâ⬠(Wilson Learning, 2006). Satisfaction researchers can never ignore Maslowââ¬â¢s human satisfaction pyramid that starts with physiological needs, safety needs, social needs, self-esteem and self-actualization needs (Parvin, 2011) Scholars vary in their definitions to employee satisfaction; Reilly defines job satisfaction as ââ¬Å"the feeling that a worker has about his job or a general attitude towards work or a job and it is influenced by the perception of oneââ¬â¢s jobâ⬠. (C.R.Reilly, 1991). Some employee-satisfaction theories depends mainly on the individual factor or the employee himself; employeeââ¬â¢s objectives, age, social status, gender and education level have the major impact on determining the degree of his satisfaction and loyalty in his job (Ann, 1992) while others, such as Alan Witt, go in deeper analysis to study ââ¬Å"Fit or Lack of Fitâ⬠or the ââ¬Å"Want-Have Dilemmaâ⬠between the employeeââ¬â¢s requirements and the organizational offerings (Ann, 1992) Papers agree on a main drive for employee satisfaction in any organization; employers must work on enhancing the sense of career development for their employees. However, career development itself is a broad concept that needs to be clarified. Sears defined career development as the total group of physiological, sociological, educational, physical and economic factors that direct the individualââ¬â¢s career (Patton & McMahon, 2006). This definition classifies the components career deve lopment to: 1. Physiological component 2. Sociological component 3. Educational component 4. Physical component 5. Economic component When going to a deeper practical definition, Careers England, one of the most recognized organizations in career guidance industry that has a wide variety of partnerships with various associations (Careers England, 2012), defined career development as follows: ââ¬Å"Career development is the lifelong process of managing progression in learning and work. The quality of this process significantly determines the nature and quality of individualsââ¬â¢ lives: the kind of people they become, the sense of purpose they have, the income at their disposal. It also determines the social and economic contribution they make to the communities and societies of which they are partâ⬠(Careers England, 2012) This definition analysis ââ¬Å"Career Developmentâ⬠terminology to the following components * Quality of individualsââ¬â¢ lives * Social and economic contribution to society When linking both definitions together, the researchers can identify the main components of career development to two main categories 1. Quality of individual lives: a. Salary paid to employees b. working conditions c. physiological and safety needs d. the purpose they have 2. Contribution to society * Achievements and contribution to society economically and socially R2: the relation between employee satisfaction and customer satisfaction. To measure the degree of employee satisfactionââ¬â¢s effect on customer satisfaction, the meaning of customer satisfaction should be clear for the researches and the readers; A comprehensive definition of customer satisfaction in terms of pleasurable fulfillment is given by Oliver (1997): ââ¬Å"satisfaction is the consumerââ¬â¢s fulfillment response. It is a judgment that a product or service feature, or the product or service itself, providing (or is providing) a pleasurable level of consumption-related fulfillment, including under or over fulfillmentâ⬠(Siskos, 2010) According to an exhaustive review of Yi (1991), customer satisfaction may be defined into 2 basic ways: either as an outcome, or as a process: 1- The first approach defines satisfaction as a final situation or as an end-state resulting from the consumption experience. 2- The second approach emphasizes the perceptual, evaluative and psychological process that contributes to satisfaction. (Siskos, 2010) (R2) will try to measure the degree of dependence of both factors on each other through surveys with employees and customers. Bibliography Ann, M. (1992). A STUDY OF THE RELATIONSHIP. SOUTHWEST TEXAS STATE UNIVERSITY, Political Science. Texas: The Digital Library. attia, s. (2008). Healthcare quality and moder. emerald insight, 3. bulgarella, C. (2005). Employee Satisfaction & Customer Satisfaction. Guide Star rerearch. C.R.Reilly. (1991). Organizational Behavior. Annual Review of Psychology, pp. 427- 458. Careers England. (2012). MAKING A POSITIVE IMPACT. Careers England. Careers England. Careers England. (2012). Why Career Development Matters. 1. Harrison, C. (2003, 11). Turning Customer Service Inside Out! Retrieved 10 1, 2012, from expressionsofexcellence.com: http://www.expressionsofexcellence.com/ARTICLES/InsideCS.html Parvin, M. (2011, December). FACTORS AFFECTING EMPLOYEE JOB SATISFACTION OF PHARMACEUTICAL SECTOR. Australian Journal of Business and Management Research, 1, 115. Patton, W., & McMahon, M. (2006). Career Development and Systems Theory. QueensLand university, Faculty of Education. Rotterdam: Sense Publishers. Siskos, E. G. (2010). Customer Satisfaction Evaluation. Greece: Springer Science+Business Media. Wilson Learning. (2006). Redefining employee satisfaction: business performance, employee fullfilment and leadership practices. Edina: Wilson Learning Inc.
Subscribe to:
Posts (Atom)